Alexion Basic



Contact Management, Sales Management, Customer Service and Support, Workflow Automation, Integrations and Data Management, Projects, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Company information
Duplicate management
Interaction History
Notes and comments on customer conversations
Sales Management
Lead Management
Lead Management
Lead assignment to sales teams
Customer Service and Support
Self-Service Support
Self-Service Support
Knowledge base with frequently asked questions
Workflow Automation
Task and Calendar Management
Task and Calendar Management
Automated notifications and reminders
Integrations and Data Management
Email Integration, System Integrations & Addons
Email Integration
Email client synchronization
Email tracking and archiving
Email templates and personalization
System Integrations & Addons
Document Management
Project Registration
Hours Registration
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor

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