Looking for a simple CRM system? In this article, we will help you in this not-so-easy search.
After reading this article, you know how to find the CRM system that fits you best.
You will also know whether a free CRM is enough. Or that a paid version is better for you.
Want to see our table with simple and affordable CRM systems? Click on this link to jump to the table.
With a CRM system, you have all your customer and contact data in one central and convenient place. This helps you improve your relationship with your current customers.
A CRM also supports you in attracting new customers. A CRM system is also a big step forward compared to working with Excel sheets!
What does such a CRM system look like in real life? Check out the three CRM examples on our page and find out.
With the image below we give you a glimpse of a CRM system.
Do you choose to use a CRM system? Then you will benefit from the following advantages:
Want to see all the different functions of a CRM? Check it out on our CRM modules page. Some of the functionalities are quite advanced, others are more basic.
Use the four steps below and find the easy CRM system that suits you.
For most CRM software you need to pay. This is not to say that there are no free solutions. In fact, many companies that offer Customer Relationship Management systems use free entry-level versions of their software.
In some cases, a free version of a CRM package will suffice. In other situations, you may still be better off going for the paid alternative.
Does your situation meet the situations below? Then a free CRM may be sufficient for you:
Not sure yet whether to go for a free CRM or the paid variant? Use the text below and make an educated choice!
To help you in your consideration, between free and paid CRM software, we randomly reviewed three packages for you. This will help you determine if a free version is enough for you. We don't mention specific names, but give you a general idea of what these free CRM packages have to offer.
We've even created accounts to see firsthand what a free CRM package has to offer you. Because of this, we know exactly what the drawbacks and limits of these free versions are. That way you avoid facing unpleasant unexpected problems.
Tip: always carefully assess whether a free CRM is sufficient for you. Also take future growth in consideration.
After all, why would a CRM provider actually offer its solution for free? Is there a catch?
Based on our own experience and our little research, here are the biggest drawbacks of free CRM versions:
So we advise you to carefully examine whether a free CRM is enough for you or whether it is better to opt for a paid version.
Have you decided that a free CRM package is not enough? Then now is the time to determine your budget.
Do you have a budget of €20 or below? We then advise you to adjust your desired requirements. Quite logically, you can't expect to get all the possible functionalities within your fairly constrained budget.
First, figure out how many people are going to use the CRM. And determine the maximum amount you want to spend per month.
Then the math is pretty simple. You multiply the number of users by the monthly CRM costs (see below for an indication of the monthly costs of CRM packages).
A CRM package costs between 20 and 100 euros per user per month. This of course is a rough indication. The monthly costs are logically higher with comprehensive CRM packages than with simpler systems.
"A simple CRM-package will cost you approximately between 20 and 100 euros per month per user."
Map out what your user-friendly CRM system should be able to do. What features really should not be missing?
At Sofwarematching, we recommend doing a so-called requirements analysis. In this analysis, you determine which functions you need within your CRM system.
For example, write down the three functions that should definitely not be missing within your user-friendly and simple CRM:
Also answer the five questions below. This will give you a better idea of what you are looking for in your new CRM software.
Answering these questions will help you determine what you are looking for in a CRM.
Want to do a comprehensive requirements analysis? We have developed a tool for you where you can do this for free.
But how does this requirements analysis work? Here is an example of how it works. Tick the features that your CRM system must have. And leave out the unnecessary features.
As you can see in the image, CRM systems can have many options. Often, you won't need all the features when you're looking for a simple CRM system.
Do you not need certain functions? Then of course you can indicate this in our tool (see image below). After all, why pay for chatbot functionality when you will never use it?
Do you need certain CRM functions anyway? Then you can tick them as "not needed" here. This way you keep it simple and find the user-friendly CRM that suits you.
In the end, you get from our tool a list of all the features clicked. This is the end result of your Requirements Analysis. You can also see which functionalities match with specific systems/vendors.
Want to be matched based on the requirements you specified in Step 3? Then go through our free comparison tool. Then you can choose which CRM vendor you want to continue your search with.
When you run through our comparison tool, you will eventually come to the screen below. Here you can see which CRM vendors best match your requirements. Then you choose whether you want to proceed with one of the parties.
You can also make your own list of functionalities and search for suitable parties. This will cost you some extra work! Our tool will cost you a maximum of 15 minutes. Do you still prefer to look for a suitable CRM system yourself? Then you will have to compare different CRM systems manually.
Below is a list of six simple and user-friendly CRM systems. We've also looked up the different prices for each package for you.
The list is a nice mix of inexpensive systems and CRM systems that excel in usability. The latter category is not cheap but does excel in convenience and user experience.
|Simple and easy-to-use CRM systems |
(click on the provider to go to their price list)
|Price range of the software packages|
|Alexion||- Between €10.50 and €16.50 euros per user per month|
- Free trial version available for 2 months
|Congressus||- Between €29.00 and €124.00 per month per user|
- Free 30-day trial
|Hubspot||- €1757 for the Professional CRM package (up to 5 users)|
- Minimum of €4785 for the Enterprise package (up to 10 users)
- You can always keep using the free version
|Salesforce||- Between €25.00 and €330.00 per month per user|
- Free 30-day trial license
|Zoho||- Between €14.00 and €52.00 per user per month|
- Free trial Enterprise package
|Bitrix24||- Between €49.00 (max 5 users) and €399.00 per month (max 250 users)|
- Free 30-day trial
This list with simple CRM systems isn't extensive. There are of course more vendors that offer user-friendly systems that are affordable. We just want to give you a first impression in your options and the price ranges.
After going through our four steps, you now have the knowledge to find the perfect CRM system. In this article, you also saw six CRM systems that are affordable and easy to use.
Want to quickly find out which simple CRM systems suit you? Then use our free comparison tool. Enter your requirements, receive an overview of suitable CRM vendors, and decide with whom to continue your journey to find the perfect CRM.
Go to the comparison tool now and find out which system suits you best!Find your perfect and simple CRM system