amyyon

Regions
Netherlands
Languages
Dutch
English
German
Product(s)
Amyyon Amyyon CRM

Amyyon has been providing industry-leading CRM solutions for over 25 years. What started as On-premise software has now evolved into an advanced SaaS service. Our customised systems are designed and implemented to support your unique needs, streamline business processes and improve business results. Personal contact is at our core. We strive to be your partner, not just a supplier. We take the time to thoroughly understand your business, needs and challenges. Our high service level ensures that we are always ready to support and help you where needed. We pride ourselves on our reliability and the quality of our systems and services. At Amyyon, we ensure that our solutions are secure, efficient and user-friendly. Amyyon - Our personal approach makes all the difference.

Features

Product(s)
Name
Amyyon Amyyon CRM
CRM
Contact Management, Sales Management, Marketing Automation, Customer Service and Support, Reporting and Analytics, Workflow Automation, Integrations and Data Management, Contact center, Product, Projects, Service & Staff, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Company information
Duplicate management
Duplicate automation
Auto-Formatting
Calculated Properties
Company data enrichment
Interaction History
Notes and comments on customer conversations
Past purchases and transactions
Communication channels
Sales Management
Lead Management, Opportunity Management
Lead Management
Lead generation and qualification
Lead scoring and prioritization
Lead assignment to sales teams
Automatic lead rotation
Opportunity Management
Sales pipeline tracking
Quotations and proposals
CPQ
Sales forecasts and targets
Target Account List
Digital Signing
Playbooks
Marketing Automation
Email Marketing, Events, Campaign Management
Email Marketing
Creating and managing email campaigns
Automated follow-up emails
Email tracking and analytics
Campaign Management
Target audience segmentation and targeting (ABM)
Planning and executing marketing campaigns
Customer Service and Support
Ticket Management, Complaint Management
Ticket Management
Recording and tracking customer queries and issues,
Ticket prioritization and escalation,
Solution history and notes,
SLA
Complaint Management
Complaint registration and follow-up
Escalation procedures
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Sales performance and results
Customer Satisfaction Surveys
Data Analysis
Customer segmentation and audience analysis
Trend analysis and predictive models
Data visualization and dashboards
Compliance
Workflow Automation
Task and Calendar Management, Process Automation
Task and Calendar Management
Task and Calendar Management
Calendar integration and scheduling
Automated notifications and reminders
Process Automation
Workflow design and automation
Automated actions and triggers (sequences)
Approval workflows and process streamlining
Automated Publisher
Integrations and Data Management
Email Integration, System Integrations & Addons, Customization
Email Integration
Email client synchronization
Email tracking and archiving
Email templates and personalization
System Integrations & Addons
Integration with other business systems
Data exchange and synchronization
API connectivity for custom integrations
Document Management
Payment Platform
Customer Portal
Customization
Customized properties
Labels, tags and categories
Team Management
Contact center
Contact Channels
Contact Channels
Multi-Channel
(Contact) Forms
Product
Product Management
Product Management
Product Information
Product Trees
Administration
Project Registration
Project Control
Hours Registration
Service & Staff
Registration
Registration
Service Contracts
Service Objects & Locations
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor

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