Livits Livits



Contact Management, Marketing Automation, Customer Service and Support, Reporting and Analytics, Workflow Automation, Integrations and Data Management, Contact center, Product, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Company information
Duplicate management
Duplicate automation
Interaction History
Notes and comments on customer conversations
Communication channels
Marketing Automation
Email Marketing, Events, Social Media Integration
Email Marketing
Creating and managing email campaigns
Automated follow-up emails
Email tracking and analytics
Social Media Integration
Content planning and publication
Customer Service and Support
Ticket Management, Self-Service Support, Complaint Management
Ticket Management
Recording and tracking customer queries and issues
Self-Service Support
Knowledge base with frequently asked questions
Online forums and communities
Complaint Management
Complaint registration and follow-up
Customer satisfaction surveys
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Customer Satisfaction Surveys
Data Analysis
Customer segmentation and audience analysis
Data visualization and dashboards
Workflow Automation
Task and Calendar Management
Task and Calendar Management
Task and Calendar Management
Calendar integration and scheduling
Automated notifications and reminders
Content Calendar
Integrations and Data Management
Email Integration, System Integrations & Addons, Customization
Email Integration
Email client synchronization
Email tracking and archiving
Email templates and personalization
System Integrations & Addons
Integration with other business systems
Data exchange and synchronization
API connectivity for custom integrations
Document Management
Customer Portal
Customized properties
Labels, tags and categories
Contact center
Contact Channels
Contact Channels
(Contact) Forms
Product Management, Content creation, Website management
Product Management
Product Information
Product Trees
Content creation
FAQ/ Helpcenter
Website management
Web builder
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor

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