Contact Management, Reporting and Analytics, Integrations and Data Management, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information Demographic data Company information Auto-Formatting Calculated Properties
Interaction History
Communication channels
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Sales performance and results Marketing return on investment and effectiveness Customer Satisfaction Surveys
Data Analysis
Trend analysis and predictive models Data visualization and dashboards Compliance
Integrations and Data Management
System Integrations & Addons
System Integrations & Addons
Integration with other business systems Data exchange and synchronization API connectivity for custom integrations Document Management
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor
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