Zoho MarketingPlus



Contact Management, Sales Management, Marketing Automation, Customer Service and Support, Reporting and Analytics, Workflow Automation, Integrations and Data Management, Contact center, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Duplicate automation
Interaction History
Communication channels
Sales Management
Lead Management, Opportunity Management
Lead Management
Lead generation and qualification
Lead scoring and prioritization
Opportunity Management
Target Account List
Marketing Automation
Email Marketing, Campaign Management, Social Media Integration
Email Marketing
Creating and managing email campaigns
Automated follow-up emails
Email tracking and analytics
Campaign Management
Target audience segmentation and targeting (ABM)
Planning and executing marketing campaigns
ROI analysis and reporting
Ad conversion management
A/B Testing
Social Media Integration
Social media monitoring and engagement
Content planning and publication
Analysis of social media activities
Brand Monitoring
Social Media Optimization
Customer Service and Support
Complaint Management
Complaint Management
Customer satisfaction surveys
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Sales performance and results
Marketing return on investment and effectiveness
Customer Satisfaction Surveys
Data Analysis
Customer segmentation and audience analysis
Trend analysis and predictive models
Data visualization and dashboards
Workflow Automation
Task and Calendar Management, Process Automation
Task and Calendar Management
Automated notifications and reminders
Content Calendar
Process Automation
Workflow design and automation
Automated actions and triggers (sequences)
Approval workflows and process streamlining
Automated Publisher
Integrations and Data Management
Email Integration, System Integrations & Addons, Customization
Email Integration
Email client synchronization
Email tracking and archiving
Email templates and personalization
System Integrations & Addons
Integration with other business systems
Data exchange and synchronization
API connectivity for custom integrations
Customized properties
Labels, tags and categories
Team Management
Contact center
Contact Channels, CCC-Tooling
Contact Channels
(Contact) Forms
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor

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