Elixir

Regions
Belgium
France
Germany
Luxembourg
Languages
Dutch
English
French
German
Spanish
Product(s)
Hubspot Customer Platform Enterprise
Hubspot Customer Platform Professional
Hubspot Customer Platform Starter

elixir - digital business engineers

At Elixir, we're digital business engineers, transforming commercial departments with advanced HubSpot solutions that provide a 360° view of your customers. Our expertise in ERP and CRM integrations, coupled with a strong track record in the SAP ecosystem, allows us to optimize both business and technical aspects of your processes. Unlike agencies, our goal is to empower your commercial departments and align your Marketing, Sales & Service Teams.

Together we re-imagine your digital processes and systems, helping you outsmart the competition.

YOUR BUSINESS. SMARTER.

Features

Product(s)
Name
Hubspot Customer Platform Enterprise
CRM
Contact Management, Sales Management, Marketing Automation, Customer Service and Support, Reporting and Analytics, Workflow Automation, Integrations and Data Management, Contact center, Product, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Company information
Duplicate management
Duplicate automation
Auto-Formatting
Calculated Properties
Company data enrichment
Interaction History
Notes and comments on customer conversations
Past purchases and transactions
Communication channels
Sales Management
Lead Management, Opportunity Management
Lead Management
Lead generation and qualification
Lead scoring and prioritization
Lead assignment to sales teams
Automatic lead rotation
Opportunity Management
Sales pipeline tracking
Quotations and proposals
CPQ
Sales forecasts and targets
Target Account List
Digital Signing
Playbooks
Marketing Automation
Email Marketing, Campaign Management, Social Media Integration
Email Marketing
Creating and managing email campaigns
Automated follow-up emails
Email tracking and analytics
Campaign Management
Target audience segmentation and targeting (ABM)
Planning and executing marketing campaigns
ROI analysis and reporting
Ads
Retargeting
Ad conversion management
A/B Testing
Social Media Integration
Social media monitoring and engagement
Content planning and publication
Analysis of social media activities
Brand Monitoring
Social Media Optimization
Content Trend Scanner
Customer Service and Support
Ticket Management, Self-Service Support, Complaint Management
Ticket Management
Recording and tracking customer queries and issues,
Ticket prioritization and escalation,
Solution history and notes,
SLA
Self-Service Support
Knowledge base with frequently asked questions
Chatbots and virtual assistants
Complaint Management
Complaint registration and follow-up
Escalation procedures
Customer satisfaction surveys
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Sales performance and results
Marketing return on investment and effectiveness
Customer Satisfaction Surveys
Data Analysis
Customer segmentation and audience analysis
Trend analysis and predictive models
Data visualization and dashboards
Compliance
Workflow Automation
Task and Calendar Management, Process Automation
Task and Calendar Management
Task and Calendar Management
Calendar integration and scheduling
Automated notifications and reminders
Content Calendar
Process Automation
Workflow design and automation
Automated actions and triggers (sequences)
Approval workflows and process streamlining
Automated Publisher
Integrations and Data Management
Email Integration, System Integrations & Addons, Customization
Email Integration
Email client synchronization
Email tracking and archiving
Email templates and personalization
System Integrations & Addons
Integration with other business systems
Data exchange and synchronization
API connectivity for custom integrations
Document Management
Customer Portal
Customization
Customized properties
Labels, tags and categories
Team Management
Contact center
Contact Channels, CCC-Tooling
Contact Channels
Multi-Channel
Voice / VOIP
Video Messaging
(Contact) Forms
Whatsapp for Business
Live chat
CCC-Tooling
Snippets
Transcripting
Coaching
Conversation Routing
Product
Product Management, Content creation, Website management
Product Management
Product Information
Product Trees
Content creation
Blogs
FAQ/ Helpcenter
Website management
SEO
CMS
Landingpages
Web builder
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor
Name
Hubspot Customer Platform Professional
CRM
Contact Management, Sales Management, Marketing Automation, Customer Service and Support, Reporting and Analytics, Workflow Automation, Integrations and Data Management, Contact center, Product, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Company information
Duplicate management
Duplicate automation
Auto-Formatting
Calculated Properties
Company data enrichment
Interaction History
Notes and comments on customer conversations
Past purchases and transactions
Communication channels
Sales Management
Lead Management, Opportunity Management
Lead Management
Lead generation and qualification
Lead scoring and prioritization
Lead assignment to sales teams
Automatic lead rotation
Opportunity Management
Sales pipeline tracking
Quotations and proposals
CPQ
Sales forecasts and targets
Target Account List
Digital Signing
Playbooks
Marketing Automation
Email Marketing, Campaign Management, Social Media Integration
Email Marketing
Creating and managing email campaigns
Automated follow-up emails
Email tracking and analytics
Campaign Management
Target audience segmentation and targeting (ABM)
Planning and executing marketing campaigns
ROI analysis and reporting
Ads
Retargeting
Ad conversion management
A/B Testing
Social Media Integration
Social media monitoring and engagement
Content planning and publication
Analysis of social media activities
Brand Monitoring
Social Media Optimization
Content Trend Scanner
Customer Service and Support
Ticket Management, Self-Service Support, Complaint Management
Ticket Management
Recording and tracking customer queries and issues,
Ticket prioritization and escalation,
Solution history and notes,
SLA
Self-Service Support
Knowledge base with frequently asked questions
Chatbots and virtual assistants
Complaint Management
Complaint registration and follow-up
Escalation procedures
Customer satisfaction surveys
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Sales performance and results
Marketing return on investment and effectiveness
Customer Satisfaction Surveys
Data Analysis
Customer segmentation and audience analysis
Trend analysis and predictive models
Data visualization and dashboards
Compliance
Workflow Automation
Task and Calendar Management, Process Automation
Task and Calendar Management
Task and Calendar Management
Calendar integration and scheduling
Automated notifications and reminders
Content Calendar
Process Automation
Workflow design and automation
Automated actions and triggers (sequences)
Approval workflows and process streamlining
Automated Publisher
Integrations and Data Management
Email Integration, System Integrations & Addons, Customization
Email Integration
Email client synchronization
Email tracking and archiving
Email templates and personalization
System Integrations & Addons
Integration with other business systems
Data exchange and synchronization
API connectivity for custom integrations
Document Management
Customer Portal
Customization
Customized properties
Labels, tags and categories
Team Management
Contact center
Contact Channels, CCC-Tooling
Contact Channels
Multi-Channel
Voice / VOIP
Video Messaging
(Contact) Forms
Whatsapp for Business
Live chat
CCC-Tooling
Snippets
Transcripting
Coaching
Conversation Routing
Product
Product Management, Content creation, Website management
Product Management
Product Information
Product Trees
Content creation
Blogs
FAQ/ Helpcenter
Website management
SEO
CMS
Landingpages
Web builder
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor
Name
Hubspot Customer Platform Starter
CRM
Contact Management, Sales Management, Marketing Automation, Customer Service and Support, Reporting and Analytics, Integrations and Data Management, Contact center, Product, Digitalisation & Technology
Contact Management
Customer Profiles, Interaction History
Customer Profiles
Basic Information
Demographic data
Company information
Duplicate management
Auto-Formatting
Company data enrichment
Interaction History
Notes and comments on customer conversations
Past purchases and transactions
Sales Management
Lead Management, Opportunity Management
Lead Management
Lead generation and qualification
Opportunity Management
Sales pipeline tracking
Target Account List
Marketing Automation
Email Marketing, Campaign Management
Email Marketing
Creating and managing email campaigns
Email tracking and analytics
Campaign Management
Target audience segmentation and targeting (ABM)
Ads
Retargeting
Ad conversion management
Customer Service and Support
Ticket Management, Self-Service Support, Complaint Management
Ticket Management
Recording and tracking customer queries and issues,
Solution history and notes
Self-Service Support
Chatbots and virtual assistants
Complaint Management
Complaint registration and follow-up
Reporting and Analytics
Performance Reports, Data Analysis
Performance Reports
Sales performance and results
Marketing return on investment and effectiveness
Data Analysis
Customer segmentation and audience analysis
Compliance
Integrations and Data Management
Email Integration, System Integrations & Addons, Customization
Email Integration
Email client synchronization
Email tracking and archiving
System Integrations & Addons
Data exchange and synchronization
API connectivity for custom integrations
Customization
Labels, tags and categories
Team Management
Contact center
Contact Channels, CCC-Tooling
Contact Channels
(Contact) Forms
Live chat
CCC-Tooling
Coaching
Product
Product Management, Website management
Product Management
Product Information
Product Trees
Website management
Web builder
Digitalisation & Technology
Technology - Basics
Technology - Basics
Hosted by the vendor

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